How can I make a claim under the policy?

The claims process with HR Assured is very straightforward.

Step 1: You contact us

You simply contact HR Assured to advise us that a claim has been made.

Step 2: We check whether you have sought our advice on the matter

We will review our internal records to see if you have sought advice from one of our workplace relations consultants via our Telephone Advisory Service.  These records will assist us in gaining an understanding of the matter and the events leading up to the claim.

Step 3: We manage the claims process on your behalf

We will manage the claims process with the insurer on your behalf.

For an understanding of HR Assured's legal representation policy please refer to this article: What Is HR Assured’s Legal Representation Policy?

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