User: How to log in to Citation HR Software Employee Self Service (eSS)

How to log into eSS

The Citation HR Software Employee Self Service (eSS) is a mobile friendly responsive web based portal that can be used on any device such as your PC or mobile devices

To log in:

Step 1:  Launch your Internet browser (preferably Google Chrome, Mozilla Firefox, Microsoft Edge).

Step 2: Go to Citation HR website: or

Step 3: Click on ‘Login’ at top right corner of your screen.


Step 3: Enter your Username (this will usually be your work email or the email address registered with your work - this is case sensitive).

Step 4: Enter the password you set when you created your account.

Step 5: Select 'Log in'.


Step 6: You will now be logged in to eSS.


How to reset your password for eSS

If you have forgotten your password, please select the 'Forgot password?' link above the 'Next' button. For more information on resetting your password, please click here for the Forgot password Knowledge Base article.