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What types of New Zealand employment matters can the Telephone Advisory Service assist with?

HR Assured's Telephone Advisory Service exists to support you and your business with your workplace relations issues, no matter how big or small. Our team is staffed with highly qualified, highly experienced human resources and industrial relations specialist consultants.

Unlike some other advisory services, we have a commitment to deliver only the best quality advice.  The leading reputation of our Telephone Advisory Service is based on our commitment to three key client expectations - accessibility, accuracy and consistency.

Please find a comprehensive summary below of the types of employment matters that we can assist your business with, via our Telephone Advisory Service.

Employer Termination & Employee Resignation

  • Workplace investigations
  • Disciplinary processes
  • Minimum notice requirements
  • Employee entitlements upon termination
  • Employer’s ability to withhold termination payments
  • Mitigating unfair dismissal risk
  • Discrimination provisions where relevant
  • Procedural requirements
  • General advice on payment in lieu of notice
  • Redundancy under the national employment standards

Counselling & Discipline

  • Performance management process
  • Conducting / facilitating performance management meetings
  • Issuing of warnings
  • Termination after comprehensive performance management
  • Appropriate disciplinary action

Bullying & Harassment 

  • Bullying and harassment obligations and statutory provisions
  • Investigation and review of complaints
  • Prevention of bullying and harassment
  • Managing complaints / dealing with grievance

Equal Employment Opportunity (EEO) & Discrimination

  • Obligations and statutory provisions of anti-discrimination legislation
  • Investigation and review of discrimination complaints
  • General protections under the Employee Relations Act 2000; Protected Disclosures Act 2003 and Human Rights Act

Employee Entitlements, Minimum Employment Standards & Related Laws

  • Annual leave
  • Bereavement leave
  • Sick leave
  • Domestic Violence leave
  • Parental leave
  • Hours of work
  • Flexible working arrangements
  • Public holidays
  • Redundancy

Collective Agreements & Bargaining

  • Interpreting collective agreements
  • Benefits / limitations of implementing a collective agreement

Employment Contracts

  • Interpreting contractual terms
  • General advice on creating employment contracts
  • Enforcing contractual terms
  • Types of employment- casual, part-time & full-time

Independent Contracting Agreements

  • Review and determination of contractor employee classification
  • Sham contracting risks
  • Interpreting independent contractor agreement terms
  • General advice on creating independent contractor agreements
  • Tax/superannuation considerations

Managing III & Injured Workers

  • Temporary absences and return to work
  • Capability review
  • Mental health in the workplace
  • Workers compensation claims management
  • Guidance to reduce workers compensation claims
  • Mitigating the risk of general protection claims
  • Mitigating the risk of unfair dismissal claims

Policies & Procedures 

  • Workplace policies and procedures
  • Drafting and implementation of polices
  • Reviewing policies
  • Interpreting policies
  • Enforcing policies
  • Potential disciplinary action

Transfer of Business

  • Obligations arising from the transfer of business
  • Vulnerable workers
  • Employee entitlements upon transfer of business

Privacy

  • Compliance with New Zealand privacy principles
  • Development and implementation of privacy policy

Work Health & Safety

  • Interpreting the Health & Safety at Work Act 2015
  • WHS training and development
  • Employer obligations
  • Manual handling
  • Psychological injury in the workplace
  • Incidents and Investigations
  • Safe work method statements

Workplace Planning

  • On-boarding processes
  • Succession planning

For further information on the Telephone Advisory Service and how to access the service, please refer to the article What Is The Telephone Advisory Service?

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