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Citation HR Release Notes 2023.11.27

Re-branding of Citation HR Software

Background (FT-4310)

Under the new ownership and re-branding exercise the existing Citation HR logo need to be replaced with a new logo.

Update

Replacing Citation HR Product logo across all the apps with the new logo with a new Citation HR Logo.

Logo changes are made in the below enableHR apps.
  • Citation HR Software

  • eSS - Employee Self Service

  • AAS - Login

Background (FT-4397)

As a part of re-branding exercise for Citation HR Software, the support email address need to be replaced.

Update

Support emails referred in Citation HR Software as support@HRassured.com has been replaced with new suuport email address support@Citationhr.com.

New email changed to:

Background (FT-4329)

Need additional domains for Citation HR as a part of re-branding exercise so that HRA users can use both the old domains as well as new one.

Update

New Domains: login.citationhr.com; app.citationhr.com; my.citationhr.com are created in addition to the existing hrassured domains.

HRA users can access both existing hrassured domains as well as new citationhr domains. Both domains will be functional until a decision made by SLT on decommissioning the old ones. HRA users will be redirected to Citationhr even when they try to access hrassured domains.

 

Background (FT-4394)

Emails generated from HRA application to be using new Citation HR email address in place of HR assured email address.

Update

Going forward emails generated from HRA application will be sent from as system@app.citationhr.com for the below processes.

  • Password reset

  • New user creation

  • Triggering tasks through Checklists

  • Alert emails

  • Emails during any job failures.

  • Xero errors

Background (FT-4406)

Emails generated from HRA application to be referring to the new portal in place of Citation HR Software.

Update

URL’s mentioned in Citation HR emails to refer to citationhr.com in place of hrassured.com . This includes

  • Password reset

  • New user creation

  • Tasks triggered through checklists

  • MPAQ new account creation emails

Background (FT-4330)

Web pages and Checklists where Citation HR Software /Citation HR is referred need to be replaced with Citation HR

Update

Name changes are made in all the web pages and checklists where HRA / Citation HR Software is replaced with Citation HR. Changes are made in all the applications below.

  • Citation HR

  • eSS

  • iHUB

  • API Documentation Portal

Page footers are updated with new legal names as

Citation HR Pty Ltd → Australia: Citation HR PTY LTD, New Zealand: Citation HR LTD

 

Background (FT-4400)

With the new HRA domain (Citationhr.com) being created as a part of re-branding project, seek integration needs changes such that it works on new domain as well with the old one(hrassured.com) too.

Update

Seek Integration to import candidates to enableHR/HRA has been modified to work with existing configuration with hrassured.com as well as with new domain citationhr.com. This is to ensure existing clients who are setup with Seek integration are not impacted with the changes.

 

Background (FT-4401)

With the new HRA domain (Citationhr.com) being created as a part of re-branding project, Xero integration configurations needs changes such that it works on new domain as well with the old one(hrassured.com) too.

Update

Xero Integration through which employee data synced between enableHR/HRA and Xero was modified such that any future data sync after re-branding does not get impacted.

Existing Citation HR accounts data will be synced with Xero without any changes.

New Integrations between CitationHR and Xero will work as expected using the new CitationHR domain.

Background (FT-4340)

Error message when completing onboarding/pre-employment checklist for candidate records would appear. 

image-20231124-054608.png

Update

Error was related to the leave balance section of the candidate. This section now removed and error no longer appears.